Frequently Asked Questions

Clear answers to the questions homeowners ask most — before they book a survey.

General Questions

Yes. All surveys are free and no-obligation.

The survey allows us to properly assess your loft, explain what’s possible, and recommend the correct solution. Loft boarding can’t be priced accurately without seeing the loft.

Typically 30–45 minutes, depending on the loft.

We take measurements, assess insulation and airflow, review access, and answer any questions you have.

No.

Our role is to advise and explain, not push you into a decision. Many customers appreciate the clarity even if they choose not to proceed.

Loft Boarding & Specification

Raised loft boarding sits above the insulation, rather than compressing it.

This:

  • Maintains insulation performance
  • Preserves airflow
  • Reduces condensation risk
  • Allows safe, long-term storage

It’s the correct approach for modern homes and new-build properties.

We don’t offer joist-level boarding where it would compress insulation or restrict airflow.

While it may appear cheaper initially, it can:

  • Reduce energy efficiency
  • Create long-term moisture issues
  • Compromise the loft’s performance

If budget only allows for a compromised solution, we’ll explain that honestly and let you decide.

Our systems are designed for safe domestic storage, not living space.

We’ll explain:

  • What’s safe to store
  • Where storage should be avoided
  • Load expectations based on your loft structure

New-Build Homes

Yes — when specified correctly.

New-build lofts usually have:

  • Deeper insulation
  • Tighter airflow tolerances

That’s why raised systems and correct planning are essential. We take extra care in new-build properties to avoid insulation compression and airflow issues.

We do not give legal warranty advice, but our approach is designed to:

  • Preserve insulation depth
  • Maintain airflow paths
  • Avoid structural alterations

This reduces risk compared to non-raised or improvised solutions. We’ll explain the considerations clearly during your survey.

No.

Our role is to advise and explain, not push you into a decision. Many customers appreciate the clarity even if they choose not to proceed.

Insulation

We offer insulation advice and, where appropriate, insulation top-ups as part of a correctly specified loft boarding installation.

We do not provide insulation-only services.

Not when done correctly.
Our raised loft boarding systems are designed to preserve insulation depth and airflow, which is essential for energy efficiency and moisture control.

Yes, where appropriate.
This is assessed during your survey and included only if it supports the long-term performance of the loft.

Installation

Most installations are completed in one day.

We plan the job fully in advance so installation day is execution-only — no redesigns or surprises.

Yes.

We protect floors, stairs, and the hatch area, and we clean thoroughly before leaving. Respect for your home is non-negotiable.

Our installations are carried out by trained teams operating to our standards.

We do not allow on-site redesigns, shortcuts, or uncontrolled scope changes.

Pricing & Payment

Because lofts vary significantly.

Publishing prices often encourages:

  • Poor comparisons
  • Reduced specification
  • Corner-cutting

We price based on correct specification, not averages.

We don’t price-match quotes that reduce specification or compromise long-term outcomes.

If another quote is cheaper because it cuts corners, we’ll explain the difference so you can make an informed decision.

Payment terms are explained clearly before booking installation.

There are no surprise charges, and everything is agreed in advance.

Aftercare & Confidence

If something needs attention, we deal with it promptly.

Issues are treated as a trust matter, not an inconvenience.

We provide clear aftercare and workmanship assurance.

Details are explained during the survey so you know exactly what support you have.

Booking & Next Steps

  1. We confirm a convenient survey time
  2. We visit, assess, and explain
  3. You receive clear recommendations and pricing
  4. You decide — with no pressure

Simply use our booking form or get in touch.

Book your free loft survey

If you’re looking for the cheapest possible loft boarding, we may not be the right fit.

If you want it done properly, safely, and once, we’ll be happy to help.